Frequently Asked Questions

How do I learn more about pricing and availability at SoHo Italia?
View our current availability
If you would like to learn more about SoHo Italia, we encourage you to contact our Leasing Team today with all inquires.
Where is the SoHo Italia leasing centre?
Our leasing centre is located at 500 Preston Street, Ottawa, Ontario K1S 5X7.
We're open by appointment only, please contact our Leasing Team for more information.
What must I bring with me to tour a model suite at SoHo Italia?
To tour a model suite, all visitors must provide a valid piece of government-issued photo ID.
Contact our Leasing Team to book a tour
Will I be required to have my own credit report documents to apply for a rental unit?
No, that is not necessary.
Do you allow pets?
Yes, we love and welcome your furry friends!
Are there barrier-free/accessible units?
Yes.
Does SoHo Italia offer smart technology?
Yes, an assortment of smart home features. Features include the SoHo app for secure keyless smart lock entry door, amenity booking, and much more.*
What is the SoHo App?
The SoHo app gives you access to the latest smart home technology to make your life more convenient, including accessing the building entry doors and your unit via a secure digital key, stay in touch with our professional property management, amenity bookings, and much more.
Do all units at SoHo Italia come with a washer and dryer?
Yes.
Is on-site parking available?
Yes, on-site, secure underground parking for residents and guests is available. (Available at additional cost.)
Do you have electric vehicle (EV) charging stations on-site?
SoHo Italia has a limited number of exclusive EV parking spaces that are available for residents. There is also EV charging available for guests of residents to use.
Are there storage lockers for rent at SoHo Italia?
Yes, there are storage lockers available for SoHo Italia residents. (Based on availability, and available at additional cost.)
Where can I store my bicycle and is there a cost to store my bicycle?
SoHo Italia has an on-site secure bicycle racks with direct access to Sidney Street.
Do you have on-site maintenance?
SoHo Italia has a full-time dedicated maintenance team available to assist with any maintenance requests.
Does SoHo Italia offer on-site security services?
SoHo Italia has 24-hour monitored security. There is state-of-the-art video intercom system and controlled keycard access allowing only residents access to the building. In addition, elevator access to floors is restricted to residents only.
How close to the Carleton University is SoHo Italia?
SoHo Italia is only one LRT stop away from Carleton University, just on the south side of Dow's Lake.
Will I receive interest on my last month's rental deposit?
Yes, annually residents will receive an interest payment at a rate equal to the guideline increase or as outlined by applicable legislation.

Last updated: September 4, 2024